Much literature supports . The biggest pitfall in assertive behaviour is not understanding that it is a two way process. Sep. Assertiveness is the ability to honestly express your feelings, thoughts, beliefs, and attitudes while respecting the other person's wants, needs, and feelings as well. You need to be assertive to push your points or concerns across without coming across as overbearing. Assertive behaviour includes the ability to make independent decisions, which is vital to practice, and good communication, not only between midwife and woman but also between colleagues (NMC, 2018). Becoming an assertive person takes a little practice, but it's a key communication skill that can make you more self-confident and result in a more fulfilling life. Whether you want a raise, a promotion, or simply to effect positive change in your life, finding the voice to ask for and get what you want can be hard. "This is a good working definition of being assertive." Bilanich stresses that if you're in a leadership position, you have the right and, more importantly, the responsibility to direct the actions of others. Murphy's incredible insight on assertiveness will show you how to implement control and authority within your relationships, progress . 5. "Don't focus on being friends with the people you lead," he advises. The aim of Murphy's book is simple: to teach you how to be a more confident and assertive individual, and to help you gain control of your life decisions through a range of simple exercises and actionable tips. You can spot the assertive individual at work. Maintaining this balance is crucial for managing relationships and standing up for your rights. Start by considering which communication style (assertive, passive, or aggressive) comes closest to yours. A 2017 article reports that both being too assertive and not assertive enough can be problematic, but a certain amount of assertiveness is important. It shows that you are capable of being assertive and increases your confidence. Instead, the assertive style of communication comes to be the mainstream, boosting the naturally shy to be more talkative and moderating the expressions of the naturally aggressive and encouraging them to be more considerate and open to others' ideas. Suggestions include: Use assertive behaviour yourself so your child can learn from example. They are not pushovers as they recognize the limits to which they can bend. Assertiveness is the ability to stand up for what you believe while staying calm and positive. The ability to make a long-lasting strong and assertive impression on colleagues and key stakeholders is an invaluable tool to have in the workplace. The benefits an organization receives from assertive managers are enormous. timmins f. & mccabe c. (2005) Journal of Advanced Nursing51(1), 38-45 Nurses' and midwives' assertive behaviour in the workplace Aim. This was the underlying topic behind the session on "Assertiveness" held by Nordic Intent's VP for Human Resources Shwetha Pinto for the Creometric team. The Definition of 'Aggressive'. Assertiveness is an emotion that enables professionals to express their opinions and respect their colleague's perspectives simultaneously. There is evidence that assertiveness has its benefits in the workplace, too - but only if you know when and how to use it. People who are the victims of this bullying often lack assertive communication skills and find it challenging to speak up, request a raise, ask questions, decline requests, and more. That earns a measure of respect from people around you. Assertiveness is based on balance. Deciding When to Be Assertive or Not 23. Saying they feel under-appreciated. If you do not try to send the message in a crystal clear manner, expecting clear communication is of no use. Responsibility to patients/clients emerged as a supporting factor for using assertive behaviour. Assertive behavior in the workplace is the dynamic balance between aggressive and passive conduct. Confidence comes from knowing what you want . They give a dictionary definition of 'assertion' as either "an affirmation, a declaration, or a positive statement" or "insistence upon a right". Developing self-confidence is critical to learning to be assertive. Background: Much literature supports the use of assertive behaviour in clinical practice. To work on being less passive and more assertive: Pay attention to what you think, feel, want, and prefer. Behaving assertively can help you: Gain self-confidence and self-esteem Gain a sense of empowerment Understand and recognize your feelings Earn respect from others Improve communication Create win-win situations Improve your decision-making skills Create honest relationships Gain more job satisfaction This is done without being selfish, rude, or inflammatory. Being assertive is communicating your perspective and opinions, while being respectful of others. Once you name your feelings and pinpoint them, then it becomes much easier to describe them accurately and assertively. 8. situations. Responsibility to patients/clients emerged as a supporting factor for using assertive behaviour. Women can reduce the assertiveness backlash by 27% by framing assertive statements with a "behaviour phrase," a "value phrase," or an "inoculation phrase'. Employees can defend their ideals while maintaining positive connections with teammates and managers. It will also improve coping skills with passive, passive-aggressive, and aggressive communication styles. "However, as you advance in your career (in some fields more than others) being vocal in meetings, sharing a valuable opinion and ensuring it's heard and even being social with colleagues and. Examples include: "I'm going to express my opinion very directly; I'll be as specific as possible." (behavior phrase) You disagree when you think it is necessary. Reinforcement of assertive behavior is an essential part of its development and maintenance. "Focus on leading them." So, how do you do this? Some people are naturally assertive, while others are not. Think of assertiveness as the fulcrum on which a seesaw balances . It's all helpful to choose the appropriate time and setting to address a problem. Therefore, a goal for assertiveness training is to maximize the number of context in which an individual is able to communicate assertively. Tone of voice. The primary difference between being assertive and being aggressive is the motivation. Assertive communicators share their thoughts and ideas confidently, but they're always respectful and polite. Being assertive in your delivery can help you to establish those all-important work boundaries, stopping you from feeling stressed, undervalued or angry. When you're assertive, you're being honest about your opinions and thoughts. Pure assertiveness - dominance for the sake of being dominant - is not a natural behaviour for most people. Assertive behaviours were used more frequently with nursing/midwifery colleagues than with management/medical colleagues. Assertive people communicate their opinions without apology and in turn allow others their say. Dealing with Difficult People PART VI: LIVING AN ASSERTIVE LIFE 22. Passive, aggressive and passive-aggressive behaviours Before becoming skilled in using assertive behaviour, it's important to recognise the other communication styles at your disposal. Few people have perfect communication skills that they implement 100% of the time, and many people could brush up on their . In 2 studies, 146 undergraduates differing in CC were compared in their performance on various measures relevant to competent assertive behavior (e.g., Assertiveness Knowledge Inventory, the . This video will show you the impact of behaving aggressively in the workplace, and the advantages and. Communicate your needs confidently. Male aggressive behavior seems more acceptable (definition 2), whereas women seem to be labeled with the more negative "bitchy" reputation (definition 1). Don't be afraid to ask questions . Assertive individuals are able to get . Facial expression. Being Assertive. The assertive behaviour of highly dominant people tends to be driven by their personality (and often some insecurity). "The basic difference between being assertive and aggressive is how our words and behavior affect the rights and well being of others." - Sharon Anthony Bower. 2.4.1 Advantages and disadvantages Assertive communication is essential for effective performance and well-being in the workplace. Assertive behaviour requires thought, confidence and on occasions a certain amount of courage. A well - balanced tone is more convincing and acceptable and is not aggressive. 1. Blaming others. When you're assertive, you are self-assured and draw power from this to get your point across firmly, fairly and with empathy. Another key trait to assertiveness is the attempt to compromise in a situation. 5. . Practice being assertive. Your interactions with colleagues and superiors are hugely influential in how you are perceived at work; therefore, assertive communication is an important part of bridging this gap. They're very assertive you might hear someone say with a sneer, using assertive as a euphemism for overbearing, aggressive and rude. Background: As a largely female dominated profession, nurses are anecdotally regarded to be in traditional subservient roles. It requires assertiveness. For example, standing rigid may come across as aggressive; whereas, slouching may be perceived as weak. Assertiveness is a skill regularly referred to in social and communication skills training. 2. Being proactive, not aggressive. 28. Consider the 'double-bind' or 'assertiveness penalty' facing women aspiring to leadership. Definition of Assertive Behavior: Definition of Assertive Behavior: Assertive behavior is "Behavior which enables a person to act in his own best interests, to stand up for himself without undue anxiety, to express his honest feeling comfortably, or to exercise his own rights without denying the rights of others." Aim: This paper aims to outline the development and results of an instrument that describes the assertive behaviour of nurses. Lastly, assertive is defined as showing confidence and standing up for one's personal rights in a direct and honest way. Personal items such as requesting time off work, changing work rotas or phoning in Participants who indicated that they found it . 9 Helpful Assertive Communication Examples. Think of it as a healthy midpoint between passive communication and aggressive communication.